IT support for Northamptonshire business
One number to ring when something stops working.
Managed IT for small and medium businesses across Northamptonshire, at a fixed monthly cost, from a team on Northampton Science Park. Most of what we fix, you never hear about.
What you're buying
A fixed monthly cost
Call the helpdesk as often as you need to. If we can't fix it remotely an engineer comes to you, and that visit is not a separate invoice. You should never be weighing up whether a problem is worth reporting.
Response times in writing
How fast we respond is set out in a service level agreement rather than implied. You know what you have bought, and so do we.
Built round how you work
No lengthy tie-in and no demand that you change your systems to suit ours. We are happy to work with what you already have, which is usually cheaper than replacing it.
Monitored before it breaks
Monitoring software watches your machines and tells us about a failing disk or a full server before it becomes your Monday morning. Most of what we fix, you never hear about.
Not a typical IT company
The same bench that Apple trusts with its parts.
We are an Apple Independent Repair Provider as well as an IT company. That means component-level repair in our own workshop, genuine parts, and a laptop fixed rather than written off. If your office runs Macs, that is worth more than it sounds. What that accreditation means →
What's covered
Bundled into a monthly package, or on demand if you'd rather.
If you're still on an analogue phone line
The UK network switches off on 31 January 2027, and it takes card machines, door entry, lift phones and alarm lines with it. Worth checking well before then.
IT support questions
Do you only support Apple?
No. We're an Apple Independent Repair Provider, which is unusual for an IT company and useful if your office runs Macs — but most of what we support is Windows, Microsoft 365 and mixed networks. A lot of offices are both, and that's normal.
What size of business do you work with?
Mostly small and medium businesses across Northamptonshire — from a handful of staff up to a few dozen. Big enough that IT problems cost real money, not big enough to want an IT department.
Do I have to sign a long contract?
No. Monthly support is monthly, and there is pay-as-you-go if your needs are occasional. If the arrangement stops suiting you we'd rather you said so than felt stuck.
What happens in the free review?
We look at what you're running, what it's costing, where the risks are, and what would actually improve things. You get that in plain English whether or not you use us afterwards.
Are you local?
Yes — the workshop is on Northampton Science Park and we cover Northamptonshire. Mon–Fri 9am–6pm, Sat 10:30am–5pm, and you get the same people rather than whoever is next in a queue.
Start with the free review
What you're running, what it costs, where the risks are — in plain English, whether or not you use us afterwards.